“We would like to take this time to let all of you know what a special 3 days we had at your resort. The Master Suite was 5 stars! It was above and beyond our expectations with a breathtaking view. The food was excellent! The steaks were mouthwatering and the Lebanese platter/starter was so good we had it twice! The best food we had on our entire 7 day trip to Belize was at your resort. All of this was great but what made our stay even more special was the staff!
Once we stepped foot in the front door we felt as if we were Royalty! Our stay at your resort began with Ted as our transport driver, who picked us up at the Belmopan airport. He made us feel welcome and told us so much about Belize during our ride. Once we reached the resort Reuben and the front desk staff were extremely attentive and answered every question with a smile. It was an amazing feeling to be greeted by name each morning by the front desk staff as we came down the stairs.
We next met Eddy, who is so knowledgeable and passionate about the Green Iguana Project. During our tour he would spot birds that we never saw, point them out and name them. We want to bring our kids to Belize just so they can go to the Green Iguana Project and meet Eddy. The project is amazing and we wish you continued success.
Jason, Haydee and Melissa were our primary servers during our meals. They were exceptional! They each treated us like a king and queen! We had great conversations with them and really felt like were leaving our friends when we left. Jason and Haydee went out of their way to make our last night very special and it meant so much to us!
And last but not least, the cleaning staff, they were so nice and attentive as well. It was absolutely amazing surprise to walk into our room on Thursday afternoon, after our trip to the A.T.M., and see the beautiful flower arrangement and Happy Anniversary across the bed. The afternoon cookies and fruit platters were great! We felt so special!
Again our trip to your resort was amazing and we can’t wait to return. We hope you pass along our special thanks to all of the above. You have an exceptional staff and resort.
Andre & Ashlee Boyd”