• All rates are subject to change without notice
• Government taxes subject to change without notice
• All rates are in US dollars and subject to 9% room tax and 10% service charge
• Group rates and meal plans are available on request
• Children under 11 years stay free
• A 50% deposit is required to confirm. Full payment is due 45 prior to arrival.
• Cancellations received 60 days or more prior to arrival, a full refund less a fee of $81.75 USD, per room, will apply.
• Cancellations received 59 – 45 days prior to arrival, 50% refund per room will apply.
• Cancellations received 44 days or less prior to arrival, no refund.
• Charges made to your credit card may be subject to your credit card company’s foreign transaction bank charges
• No refunds for No-Shows, unused hotel rooms, or any other services pre-booked.
• San Ignacio Resort Hotel accepts VISA, MASTERCARD and AMERICAN EXPRESS

 Tours & Transfers

A 50% deposit is required to confirm a tour or transfer. Full payment is due 7 days prior to arrival.

• For cancellations received 7 days or more prior to the arrival date, a 30% cancellation fee will apply.
• Cancellations received within 7 days prior to the arrival date, no refund will be given.
• NO SHOW: No refund for no shows.
• Cancellations due to unforeseen weather conditions will be rescheduled for the following day unless otherwise arranged by the Concierge.
• Date change: A 30% rescheduling fee will be charged for the date change of any tour, package, or transfer; if rescheduling is requested 24hrs prior to the scheduled date.